We can design, develop and deploy a solution specifically for you.
Reports to indicate Customer Interaction with the call flow.
Can be deployed to work in synergy with your existing CRM Systems.
IVR supports touch tone/digit response.It also has the ability of supporting speech command responds and also automatically records user information.
Ability to create call-in surveys, music on hold support and also dial by extension.
This is a technology that automates interaction with telephone callers.
Access System Data to allow Customer Details to be used for idenity authentication and added call context.
Capture and store Customer information through during a call and view it in reports.
Supports multilingual text to speech and pre-recorded audio files.Audio playback is also possible.