IVR Benefits

Completely Configurable

We can design, develop and deploy a solution specifically for you.

Measure Call Flow

Reports to indicate Customer Interaction with the call flow.

Integrates with Your System

Can be deployed to work in synergy with your existing CRM Systems.

IVR Features

User Interaction

IVR supports touch tone/digit response.It also has the ability of supporting speech command responds and also automatically records user information.

Inbound IVR

Ability to create call-in surveys, music on hold support and also dial by extension.

Outbound IVR

This is a technology that automates interaction with telephone callers.

Pesonalised Calls

Access System Data to allow Customer Details to be used for idenity authentication and added call context.

Data Capture

Capture and store Customer information through during a call and view it in reports.

Audio

Supports multilingual text to speech and pre-recorded audio files.Audio playback is also possible.

2013

Year
Founded

1000

Happy
Customers

180

Passionate
Employees

6

Global
Patners

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